Responsible Gaming
Gaming Should Be Entertainment
At Betzillo, we believe gambling should only ever be viewed as entertainment—never as a way to earn money or solve financial problems. When you play at our site, you're paying for the entertainment value of the experience, just like any other form of recreation. It's important to keep this perspective and only gamble with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access Betzillo. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal gambling age, please do not attempt to register or place wagers.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your gambling behaviour, it may be time to seek help:
- Spending more time or money on gambling than you intended
- Chasing losses by gambling more to try to win back money you've lost
- Hiding your gambling activities from family or friends
- Gambling to escape problems, stress, or difficult emotions
- Borrowing money to gamble or gambling with money meant for essentials
- Feeling anxious, irritable, or restless when trying to reduce gambling
- Neglecting work, study, relationships, or hobbies due to gambling
- Others expressing concern about your gambling behaviour
- Lying about how much time or money you've spent gambling
- Experiencing financial difficulties as a result of your gambling
Self-Help Tools
Betzillo provides several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specified timeframe
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've spent
- Session Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Take a break from gambling by excluding yourself from your account for a period you choose (from 24 hours to permanent)
To access these tools, visit your account settings or contact our customer support team.
Support Organisations
If you're struggling with your gambling, professional help is available. Here are key support organisations relevant to Australian players:
Australia
- Gambling Help Online – Free, confidential counselling and information for problem gamblers and their families
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free call)
International Support
- GamCare (United Kingdom) – Free support and practical tools for problem gamblers
Website: www.gamcare.org.uk - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada) – Evidence-based resources and support
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and referral services
Website: www.ncpgambling.org - Bundeszentrale für gesundheitliche Aufklärung (Germany) – Federal Centre for Health Education
Website: www.bzga.de
If You Need Help
If you believe you have a problem with gambling, please reach out to one of the support organisations listed above. They offer free, confidential assistance and can connect you with professional counselling services. There is no shame in seeking help—taking action is a sign of strength.
Your wellbeing is important to us. Don't hesitate to contact us at Betzillo if you have questions about our responsible gaming features, or visit the support organisations above for immediate assistance.